Rick McConnell has been a successful technology executive for 30 years, establishing a reputation for scaling multibillion-dollar companies in competitive growth markets. He joined Dynatrace as Chief Executive Officer in December 2021. Prior to Dynatrace, he was President at Akamai Technologies and General Manager of Akamai’s Security Technology Group, where he was responsible for growing the company’s security business from a few million dollars of revenue in 2011 to becoming a $1.3+ billion business. Prior to Akamai, he was part of the early leadership team that built Cisco’s multibillion-dollar Communications and Collaboration business and served in several senior executive positions at Cisco Systems. He joined Cisco in 2004 when the company acquired Latitude Communications, a provider of fully integrated voice and Web conferencing solutions, where he had served as President and Chief Executive Officer.
Rick is married and the father of three children. He lives in Mountain View, CA, and is a passionate runner and cyclist. He holds a BA degree in Quantitative Economics and an MBA degree, both from Stanford University.
Chief Financial Officer
With over 20 years of international business and financial management experience, Kevin has a successful track record managing companies through growth and innovation with his extensive knowledge of both the public and private equity sectors. Most recently, Kevin was President, CFO and COO at iCAD, Inc., a healthcare technology company. He earned his Bachelor of Science and Master's degrees from Babson College. Outside of work Kevin enjoys spending time traveling with his family and coaching youth sports.
SVP, Chief Technology Officer
Always driven by what’s just over the horizon, Bernd is taking Dynatrace solutions into a brilliant future. He’s a serial entrepreneur, Dynatrace being his third successful venture. With more than 15 years of engineering leadership under his belt, Bernd is a named inventor on 20 Dynatrace patents used in PurePath®, SmartScape®, DEM and other technologies that drive the Dynatrace® software intelligence platform. He believes in paying his experience forward so, in his spare time, he advises startup companies, speaks at entrepreneurial events and supports academic technology research. An adventurous spirit, Bernd prefers alpine or oceanic adventures to relaxing on a beach. He applies the same drive and determination to keeping Dynatrace on the leading edge of Software Intelligence.
SVP, Product Management
As SVP of Product Management Steve is responsible for product vision and go-to-market strategy at Dynatrace. Steve has a passion for delivering innovative solutions that help customers digitally transform and, with 20 years of software experience, he uses his market development expertise to bring a relentless customer focus to the company’s products. Prior to this role, Steve held management positions in technical sales and engineering. Outside of Dynatrace, Steve is an active volunteer and enjoys time cycling, coaching and spending time with his wife and two kids. Steve has a B.A. in Economics from Kalamazoo College.
Chief Revenue Officer
Responsible for Dynatrace’s Global Sales and Partner Organization, Steve and his team have successfully expanded the Dynatrace platform to the world’s largest and most progressive organizations, across every major vertical, cloud provider, and solution provider. Steve’s approach, employing market-leading technology, and working closely with the customer providing insights and understanding their business objectives, is what leads to a successful customer experience and realized mutual value. Steve has a degree, with Honors, in Electrical Engineering from Pennsylvania State University and serves on the Customer Advisory Board at the College of Information Sciences and Technology at Penn State. Over his more than three decades in the software industry, he has held senior sales management positions with NetScout, IBM, Seagate, GeoTrust, Forcepoint, and Raytheon Cyber Products.
Chief Marketing Officer
Mike is responsible for Dynatrace’s global marketing organization as our Chief Marketing Officer. A Silicon Valley native, Mike has a long history of building companies in enterprise software markets. He is passionate about developing markets, companies, and products that meet customer’s needs. Prior to Dynatrace, he was SVP of Big Data Services at SAP which he joined through the successful sale of big data as a service pioneer, Altiscale. When not at Dynatrace, you can find Mike doing something outside, spending time with his family or preferably the two simultaneously. Mike holds an MBA from Northwestern University’s Kellogg School of Management and a BS from Santa Clara University.
VP, Strategic Programs and Chief of Staff to the CEO
With over 20 years of high-tech operations experience, Colleen has a successful track record building and managing high-performing global teams and guiding organizations through people, process, and technology changes. Most recently, she was Vice President of Strategy and Operations at Akamai Technologies, where she identified strategic areas and built the operational structure and key processes needed to help the company scale from $1B to nearly $3.5B in revenue. Additionally, she ran sizable teams in product operations, sales operations, and program management. She earned her BS degree in Mechanical Engineering from Lafayette College. Outside of work, Colleen enjoys spending time with her husband, three kids, and dog and enjoys running, hiking, and doing a variety of outdoor activities.
VP, Global Human Resources
Denise serves as the VP of Human Resources for Dynatrace and brings to the team more than 20 years of leadership in the field. In her role, Denise is responsible for the company’s most important asset – its people. She has worldwide responsibility for the people strategy, and oversees the areas of talent acquisition and development, total rewards, growth and change management, and global HR operations. One of the major attributes Denise brings to Dynatrace is her ability to comprehend the desired outcomes of the various business units and empower employees to contribute to their success. Denise has always had a strong interest in the high-tech industry. Prior to joining Dynatrace, she held strategic HR leadership roles within a range of public and private, global companies, and holds a BS in Biology from Stonehill College.
SVP, Chief Customer Officer
As the CCO and head of Dynatrace Expert Services, Andrew’s first passion is customers. More specifically, making customers successful. Clearly, bringing our customers’ voice to the center of all we do is the role he was born to fill. With more than 15 years at Dynatrace, he knows that our expert services organization—the largest digital performance management brain trust on the planet—helps customers achieve business-relevant outcomes. Outside of Dynatrace, Andrew fly fishes with his kids and plays a mean jazz piano. Whether he’s helping his son land his first trout or a customer see how technology can change their lives, he lives for "A-HA!" moments.
SVP, Business Operations
Matthias joined Dynatrace in 2014 as a General Manager to help to bring the new Dynatrace Platform under development to market. In 2016, Matthias shifted to go-to market with the focus on how the new Enterprise Platform would be co-deployed with Dynatrace’s existing product set. As the Dynatrace Platform got into exponential growth throughout 2017, he took on the task of SaaSifying the post sales operations which covers today all aspects of cloud operations, customer adoption, retention, growth and tech support. With the launch of the innovative Dynatrace ONE customer experience offering, he drives an important differentiator for Dynatrace in the industry. Matthias holds a Master’s Degree in Business from the University of Linz and worked the last 20 years in various Sales Management and General Management roles, prior to leading a team of amazing people at Dynatrace. A dedicated father of two girls, Matthias has been known to dive with whale sharks in the waters around Thailand.
VP, Global Customer Experience
Shawn is a builder at heart, with over 20 years’ experience in the Silicon Valley technology business. Whether it’s IT infrastructures, customer-centric teams or community organizations, give him the raw materials and he’ll create something amazing. Shawn helped architect, build and operate our first globally distributed digital experience monitoring network, then added customer support and internal IT for this operation along the way. More recently, he rebuilt our customer success organization, producing record retention rates for our digital experience solutions. When he’s not helping customers transform their monitoring strategy to focus on customer experience, he spends time with his family outdoors or serves on several non-profit boards and commissions in his community.
SVP, General Counsel
With more than 25 years of software experience, Craig has served as General Counsel to seven technology companies, driving every type of transaction from global enterprise licenses to IPOs and numerous M&A deals. Responsible for all legal and regulatory affairs worldwide, Craig brings a nuanced, strategic approach to his role as counsel, business partner, teammate, leader and determined win-win negotiator. Craig earned his JD from Boston College and an MS from MIT's Sloan School. After work, Craig bikes home and enjoys long-distance backpacking, photography, and spending time with his family.
SVP, Global Controller and Chief Accounting Officer
A passion for transformation and working with the best team on the planet are what drives Alicia every day at Dynatrace! She joined the company in 2018 after more than 20 years in automotive supply and public accounting. After serving as Chief Accounting Officer for TI Fluid Systems plc and assisting in their listing on the London Stock Exchange, she couldn’t resist doing it again with the twist of tackling a new industry. Alicia also held the role of Vice President, Corporate Controller and Chief Accounting Officer at International Automotive Components Group prior to joining TI Fluid Systems plc. Alicia holds a Bachelor of Business Administration from the University of Michigan and is based in our Detroit office. In her free time, she loves to travel with her family. She also enjoys skiing, kayaking and pretty much any other outdoor activity.
VP, Chief Technology Strategist
Creativity and love of adventure are hallmarks of Dynatrace leadership and Alois is no exception. Whether bringing to market three of our market-leading performance solutions, participating in a cattle drive in Argentina or travelling the world in search of the perfect sushi, Alois is fearless and passionate. He’s a tireless creative force and evangelist for Dynatrace technology, services and solutions. With Masters Degrees in both software and information engineering, he’s equally at home addressing major international conferences or strategizing with Dynatrace architects, engineers and customers.